Text Messaging

How can you best reach your clients at any time? What is their preferred method of communication? What makes them feel that little bit special?

For the majority of clients, the answer is SMS text. Text messaging has been a hit across the world for both confirmations and marketing promotions.

Find out how much money you will save using text message confirmations.

There are two main benefits to your business:

Appointment Confirmation
With one touch, Shortcuts automatically sends a text to your clients, reminding them of their appointment. What’s more is your client texts back “yes” or “no” and Shortcuts changes the color of the appointment on the screen according to whether they can make the appointment or not. No other software makes it that easy while saving you money!

	Fast appointment confirmation – vastly reduce the overhead of confirming appointments by telephone.
	Reduce no-shows – fully automatic 2-way with an appointment book update..
	Messages are GUARANTEED to arrive.
	Less expensive and intrusive than emails or phone calls.
	Cell phones are always with your clients.
	Won’t get stuck in junk mail like email messages.

Text marketing
Identify specific groups of clients using the Shortcuts marketing and then send a text to them about a special offer or promotion.

	Cheaper than direct mail.
	Clients receive a better service and feel special.
	More effective than email campaigns.
	Increase up-selling to your customers.
	Drive repeat business.

For more information on using Shortcuts Text Messaging, contact your Shortcuts Salon & Spa Software Consultant.