Posted on 3rd February 2014 by Madeline Maguire
These days, if you aren't actively romancing your customers, you can be sure that somebody else is! But when you've got a business to run, how can you help to keep the spark alive with your clients, without running yourself into the ground?
Posted on 23rd October 2013 by Debbie Miller
Hate it when your clients buy professional beauty products from the drugstore down the street instead of your salon? Here's the easiest way to protect your business, and your future revenue, from this unfortunate trend known as diversion.
Posted on 4th October 2013 by Madeline Maguire
Like any successful relationship, the one you have with your clients needs attention and love if you want it to prosper. In timing with the upcoming release of our new S.M.A.R.T. Loyalty feature, find out what loyalty means to your business.
Posted on 31st July 2013 by Madeline Maguire
You know gift cards are a great way to attract new clients, but are you using them to keep the ones you already have? As well as delivering great service, ensuring your clients feel valued will have a dramatic impact on loyalty, and in turn your bottom line.