Posted on 15th November 2016 by Fleur Murphy
Stressed about filling your appointment book after the holidays? With clients away on vacation, or simply in recovery from festive over-spending, the ‘quiet’ season has become notorious with salon and spa owners everywhere.
Posted on 10th July 2015 by Paul Rose
Sometimes when you’re running a business, there are so many things that need your attention it feels like you’d give a professional juggler a run for their money.
Posted on 3rd April 2014 by Fleur Murphy
You know your potential clients are searching for your services online, but do you know what drives them to choose you over your competitor around the corner?
Being found online is only half the battle – you also need to get people through the door. Here are our top tips for converting web traffic into new customers for your business.
Posted on 23rd August 2013 by Eric Perera
Communicating with clients comes down to speaking their language, and increasingly that doesn't involve a phone call. These days, is calling your clients a way to keep things personal, or is it just plain intrusive?
Posted on 6th August 2013 by Debbie Miller
Online booking technology is quickly becoming not only a significant convenience for clients today but a necessity for filling your chairs. And yet there are still business owners in our industry afraid of taking the leap. Here are six of the biggest online booking myths.
Posted on 31st July 2013 by Debbie Miller
The benefits of booking online for the client and the salon are evident. They save time and can book whenever (and wherever) is convenient and you free up your front desk to focus on the clients at hand and selling more retail products.
Posted on 31st July 2013 by Madeline Maguire
You’ve launched your new online booking platform, and you know how great it is, but how do you get your clients to actually start using it?