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CASE STUDIES:
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Testimonials
See what Shortcuts clients from all over the world are saying about our award winning software below.
| "Along with so many other useful features, Shortcuts allows us client tracking for demographic, promotional and marketing purposes at the touch of a screen... Literally!" |
| Rob Hastie, shibui |
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| "The benefits of Shortcuts far outweigh the cost. It's definitely one of the hardest workers in our salon (besides me of course!)." |
| Todd Arndt, Vogue Nationale |
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| "What I love is Shortcuts ease of use. The staff love it. It's visual, flexible & gives a professional image to clients... not to mention the excellent marketing features." |
| Tricia Hicks, Hair Artistique |
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| "If you are serious about your business I recommend Shortcuts." |
| Alfredo Santo, Tremayne Salon |
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| "After researching the market for software, we decided on Shortcuts. We were very impressed with the user friendly layout, touchscreen technology, reporting & the exceptional support & backup." |
| Michael Ackerie, Stefan |
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| "After considering several alternatives, we recognised that Shortcuts would be ideal for our appointment-based salons because of the excellent quality of its management systems for appointments, operations and customer tracking. It has become the ideal technology for all of Opal’s brands." |
| Don Stone President, Opal Concepts, Inc. USA |
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| "With a salon of 6 staff we save a minium of $120 per week using the SMS Confirmation Manager. We are open 5 days a week and it would take between 45mins - 1½ hours a day to call and confirm all appointments for the next day. It now only takes us 5 minutes a day!" |
| Kylie Pocknal, Utopia Hair |
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| "The new SMS confirmation upgrade is the greatest time saver for both our staff and clients. With our client’s lifestyles becoming busier, SMS confirmations ensure our clients receive their confirmations without being interrupted, and we are saving time by it directly updating our system, no more double handling." |
| Brad Rixon, Rixon Hair |
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| "Shortcuts was our obvious choice... A professional system for a professional salon." |
| Benni Tognini, Tognini’s |
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| "Shortcuts is a cost effective and highly efficient way of tracking everything in your business, information that used to take hours to collate is available instantly, the integration of Shortcuts into the salon was completely painless too." |
| Greg Murrell, Ryder Salon |
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| "Since changing to Shortcuts from a competing product about 4 years ago - may I say that there is no comparison - we have grown in leaps and bounds. My staff think it is fun to use and even the clients comment all the time! As far as my overall quality of life is concerned I have much more free time thanks to Shortcuts." |
| Dee Salmas, Vesvian |
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| "We installed Shortcuts into our beauty salon 17 months ago and it has truly been fantastic. It is such a user friendly system even the complete novice is capable of using it. The Marketing menu on the Shortcuts system is brilliant - I recommend the Shortcuts system to any business big or small. I have come to depend on the availability and ‘easiness’ of information at the press of a button." |
| Michelle Eyles, Ella Bache |
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| "Starting a new franchise chain presents its own set of unique challenges. We required a solution that was reliable and accurate, yet flexible enough to provide us with benchmarking information, ensuring franchisees can achieve their maximum potential.
From an accounting and marketing point of view, the information we have at the head office and franchisee level is our point of difference over competitors.
Enterprise came to our rescue for our Paintbox nail kiosks, and was the only choice for our CACI clinics which required more sophisticated features. We can now not operate without Shortcuts and franchisees are continually impressed with the ease of use and flexibility." |
| David Robinson, Paintbox & CACI Group, New Zealand |
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| "The power of information within Shortcuts has enabled us to increase business efficiency and form long lasting relationships with our clients. Forecasting, marketing and employee incentive programs are made easier with Shortcuts reports. Inventory control and ordering is now almost effortless, removing manual systems and procedures.
Behind the software is the support team, which for a new user of salon software, is critical. The helpdesk team is available when we need them, and are always courteous and patient. Shortcuts Enterprise makes a busy day more manageable." |
| Robin Forbes, haircolorxperts, USA |
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| "We chose Shortcuts based on its ability to integrate our individual sites, providing invaluable consolidated information upon which we are able to rely on and base our commercial and marketing decisions. We are very happy with our choice, Shortcuts is more than our software provider they are partners in our business operations." |
| Eva Batzogiannis, Aveda, Australia |
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| "Having been a Shortcuts partner for many years, we are excited by the establishment of the Online Academy. With an increasing number of salons using computer technology, I see it as Pivots Point’s responsibility to ensure graduates have a global skill set. The online lessons teach these fundamental skills required in the workplace, providing graduates with business skills, an integral part of the Pivot Point philosophy." |
Ruth Browne,
General Manager Pivot Point Hair Design College |
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| "In my role consulting with industry in the review and rewriting of the National Hairdressing Training Package for endorsement by the Australian National Training Authority, I have found students’ knowledge and skill in computer, reception and management skills to be low. Shortcuts Online Academy provides an excellent resource base to equip students with these critical skills and knowledge." |
Carol Dickman,
Carol Dickman Consulting |
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| "The more we use Shortcuts over the years the more we learn about how much more the software has to offer, and yet it's friendly user format makes it easy for all staff to learn and use without any difficulties. We consider the complete management and marketing tools Shortcuts offer as very holistic" |
| Adam Hovav, Holistic Health Centre, Australia |
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| "Shortcuts is my financial advisor, business consultant and salon manager. For someone who travels extensively for work, Shortcuts allows me to keep my finger on the pulse. For such a large business, it amazes me how Shortcuts can still personalise both their service and product to your needs. How lucky we are in Australia to have Shortcuts, a global success to call our own." |
| Lee Cohen, Reds Salon and Spa, Australia |
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| "Having used salon software systems for the past 18 years and finally introducing Shortcuts to our salons in 2004 we have been wrapped with the whole package. My definite favourite and that of my clients is the confirmation via SMS." |
| Angelo Sercia, Fratelle Hair and Makeup, Australia |
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