Nps 1056X309

Discover your Net Promoter Score

The Net Promoter Score (NPS)   is a customer loyalty metric, used by some of the world's biggest brands including Apple, Best Buy and GE.  By asking "the ultimate question", businesses can categorize clients into the good (promoters), the bad (passives) and the ugly (detractors) – the average of which becomes the Net Promoter Score. 

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NET PROMOTER SCORE INFOGRAPH

We created an infograph to show you how the Net Promoter Score works. 

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NET PROMOTER IN ACTION

The Shortcuts instant client feedback management tool, Spotlight, has been built on the principals of the NPS.

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LEARN ABOUT SHORTCUTS

Learn more about Shortcuts and how our smart solutions can help your business grow. 

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Microsoft
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INDUSTRY KPI'S - DEC 2012
Shortcuts Collective Market Intelligience
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