Question: How do I clear an outstanding amount that should no longer be on account?
Answer:
1. Select the Client at Point of Sale 2. Select Business as employee 3. Select the Account option, now the outstanding amount will appear on the screen 4. Select the Discount column 5. Select Credit Note as the Discount Reason (this gives it 100% discount) 6. Hit End Sale
Note: The discounted amount is not included in any report.
KB2201 - Clearing A Bad Debt
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