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KB2457 - Network Initialization Failure Inventory Error


Category: Errors & Problems - Software Added: 11/09/2003
Article Rating: (0.0) By: 0 users Views: 842
Article#: KB2457
Article Date: 11/09/03
Version: N/A

Problem:
Starting either Shortcuts, Shortcuts License Server or ShortCuts Workshop the following error is displayed:

Network Initialisation Failure - Inventory Error

The problem is caused by corrupt BDE .net and .lck files. To resolve this problem perform the following:

Solution:
1. Exit Shortcuts (on all computers if in a network situation)

2. Ensure ShortCuts Workshop is not running

3. Close the License Server (right click on key and select Exit)

4. Search and delete all *.lck and *.net files on the PC, by following the steps below:
    • Hit the Windows Start Button (or Ctrl Esc)

    • Select Search, select Files or Folders

    • In the Search for text box type *.net then hit Find Now

    • It will come up with all the .net files eg; Pdoxusrs.net, highlight this file and hit Delete on the keyboard.

    • If it comes up cannot delete, you must restart your computer and try again.

    • Once the Pdoxusrs.net have been deleted, search and delete any *.lck files.

    • Restart the PC and restart Shortcuts
   
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