KB2494 - Rebooking Breakdown Report: Total Incorrect
Category: Errors & Problems - Software
Added: 19/07/2004
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Article#: KB2494 Article Date: 14/03/01 Version: Found in version: 4.0.0.113
Problem: The Total number of rebooked clients for the period (top of the report) is different to, when you manually add up each individual employees totals.
Solution: The problem here is that the Total number of rebooked clients (top of the report) is not taking into account if a particular service was credited to two different employees where as the bar chart for each individual employee does.
KB2494 - Rebooking Breakdown Report: Total Incorrect
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