 KB2428 - SMS - Unrecognised Error Message
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| Category: Errors & Problems - Software |
Added: 29/06/2004 |
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Article#: KB2428
Article Date: 29/06/04
Version: N/A
Problem:
When trying to send SMS messages, the following error message appears on the screen:
"Unrecognised error"
Note: This is different to an "Unknown error", as "Unknown error will also provide an error code. The Unknown Error indicates that there is a problem with the internet connection.
Solution:
I got Sharon to try to browse a website... Her internet service provider icon popped up a "your account has been temporarily suspended" message. Thus, I told her to resolve her problem with her service provider, and SMS should start working again once she has proper internet access. |
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