You need to upgrade your Flash Player in order to see the Shortcuts navigation.
You need to upgrade your Flash Player in order to see the Shortcuts header.
Shortcuts Salon Software and Spa Software
Shortcuts Australia (1300 66 73 74) // NZ (0800 555 650)

 

There are (
 340
)  articles in (
11
)  categories


Search:

 

Knowledge Base

Knowledge Base | Errors & Problems - Software |
DETAIL



KB2480 - Appointment Blocks Not Updating On Client Computer


Category: Errors & Problems - Software Added: 7/07/2004
Article Rating: (0.0) By: 0 users Views: 827
Article#: KB2480
Article Date: 07/07/04
Version: N/A

Problem:
When an appointment is made or moved on the Client computer, the change is reflected on the Server computer straight away, but when the change is made on the server it does not update the client computer?

Note, if on the client computer you flick to "Tomorrows" Appointment page and back today, the changes will appear on the Client computer without delay.

Solution:
Disconnect the dial up account and disable the firewall and then try making appointments on the server computer. If this works then you need to configure your Firewall for Shortcuts.

Eg for Norton's Firmware you need to allow the following files thru:

- shortcuts.exe
- LicenseServer.exe (if it is running on the computer)
- DataAgent.exe
   
Rate this Article