Building my business

Tough times bring communities together

There's no doubt that the impacts of COVID-19 on our communities and the industry are already starting to appear, with some salons unable to order enough stock and clients cancelling appointments. Our thoughts are with all of you and we hope you’re safe and healthy. Read More

Business tips for your salon during COVID-19

As the COVID-19 pandemic rapidly changes each day, we understand how much uncertainty you might be feeling right now. We wanted to collate some thought-provoking business tips that can give you something to focus on, form a strategic game plan, and hopefully progress your business at a time where you may feel it might try and run in the opposite direction. Read More

The Changing Landscape of Customer Loyalty

EXPERIENCE + RELATIONSHIP + TECHNOLOGY In order to make sure we maintain our traditional or long-standing guest relationship, we must also develop new strategies for attracting today’s newer client and the client of the future. Millennials and Gen Z are a large percentage of today’s client and will be the… Read More

6 kinds of gift-givers and what to sell them

They say that there are only a few types of gift-givers around birthdays or the holidays – all of which take their own spin on purchasing presents for their loved ones. The thing is all of these people are your clients! So how can you serve up a few tantalising present options to help take the guesswork out of gift giving for them? Read More