Building my business / How to use Shortcuts / Shortcuts

Talk Techy to Me: A technical guide to all things Shortcuts

Christin Riggs Sep / 06 / 2019

We know your time is valuable, and we want to help you as best we can as quick as we can. There are a few things we think you should know about the different departments at Shortcuts!


Are you having an issue with your Shortcuts system and require technical assistance? Give our 24/7 Helpdesk a call at 866-678-7324 and select option 1. For non-critical issues you can contact our support team here.

Customer Care

Interested in our newest features – Cloud Appointment Book and Upfront Payments? Need new hardware? Need to purchase training with the education team? Decided you need set and forget marketing after all? Our helpful Customer Care team is your go to! Call them today at 866-678-7324 and select option 2, or email them here.

*If you are an Enterprise customer, please contact your Account Executive.


If you aren’t a Shortcuts client yet, or are an existing client opening an additional site or referring a friend, our Sales team will be able to help! If you want information on pricing, click here, or call our Sales team today at 866-678-7324 and select option 2.

Learning center

Our Learning Center is a strong, powerful tool that can help in training yourself and new employees on your Shortcuts system. If you can’t remember how to do something in your Shortcuts console, give yourself a refresher by watching training videos in the Learning Center.


If you aren’t sure how to use your Shortcuts system, maybe it’s been a while since you went through training and the training videos just aren’t enough, or maybe your old salon manager left and they were trained on everything Shortcuts, it could be time to invest in some one on one training with our knowledgeable education team. Interested in purchasing additional training? Click here to reach our Customer Care team to get started today!


Do you have a billing question? Do you need to update your credit card
or bank information? We appreciate your attention to letting us know any updates
to this information so your payments to Shortcuts will be successful. Give them a
call at 866-678-7324 and select option 0.

We hope this clears up a few things, and look forward to helping you next time you need us!

Christin Riggs

Related articles

White Paper / Inspiration / The latest news

The comms you need to run your business, no matter what you’re facing

We’ve rounded up 6 types of communications that will keep your clients coming back. And the best news? Some of these can be set up once, to run automatically in the background – who doesn’t love an easy automation?!
Read More
Woman in a nail salon receiving a manicure by a beautician
Blog / Building my business

Salon Recruitment Tips to Hire the Best Employees

When you are a salon owner, you are faced with a variety of tasks and challenges including bringing in new clients and managing finances. However, one of the most difficult, yet essential tasks is salon staff recruitment.  After all, a…
Apr / 26 / 2021
Hayley Tait
Read More
woman smiling at her laptop in a dim lit room
Blog / Building my business / Inspiration

How to Create a Hair Salon Marketing Plan That Works

After months in lockdown and no clear end in sight, there is finally a light at the end of the tunnel for hair salons. Whether you have recently reopened or set to reopen soon, it is important to ensure you return to business with a bang.
Apr / 20 / 2021
Hayley Tait
Read More