COVID-19 EMAIL TEMPLATES

We’ve created the below email copy which you can use to communicate any COVID-19 practices you have introduced to your salon to your clients. Feel free to edit it to best suit your salon and circumstances!

To all our valued clients, your comfort and safety is our main priority. We are closely monitoring the circumstances and government recommendations regarding COVID-19.

A note to our clients,

In light of the current COVID-19 pandemic, we wanted to give you an update on the changes we are making in the salon to ensure your safety is our main priority.

If you are unwell, have recently returned from overseas travel or have come into contact with someone with COVID-19, please reschedule, even if you do not have any symptoms.

We are closely monitoring the government and industry advice, and have made some changes in how we operate under their best guidance.

  • We are taking extra care to ensure we are sanitizing and cleaning between each client in the chairs
  • We have introduced sanitation-stations with hand sanitizer – please use these, as much and as often as you can
  • We are still committed to your comfort while at [SALON NAME] however you will notice we have begun serving our refreshments/teas/coffees/drinks in disposable cups. This is for the safety of our staff to reduce germ transfer, and you, and we promise we are doing our best to recycle and dispose of these ethically.
  • You may also notice that we have removed magazines/iPads – again, this is to reduce germ transfer. Please feel free to bring in your own reading materials.
  • We ask that you refrain from using cash where possible.
  • We have made changes to space out our salon stations/chairs in an effort to self-distance as much as possible.
  • Our team are following government recommendations, and will all be isolating if they show flu-like symptoms, so we ask for your patience and understanding if we need to reschedule your appointment.

If you are unwell, have recently returned from overseas travel or have come into contact with someone with COVID-19, please reschedule, even if you do not have any symptoms. We will help to accommodate you at a time that suits.

As always, community works best when we band together to help each other. As such, we have a few ways we can offer to help, if you are sick, self-isolating, or quarantined:

  • If you need to reschedule an upcoming appointment, please get in touch and we will accommodate a change
  • If you are running low on hair products and cannot visit the salon, we can arrange delivery or shipping so your hair can still look fabulous
  • It’s important to keep spirits high – we’ll be regularly jumping on our Facebook/Instagram to connect with our clients, keep you updated, and share inspiring and encouraging posts. We invite you to connect with us at [@instagram page or /facebook page)
  • Reach out to us if there is something we can do for you, and we will do our best in this trying time to help.

During this time, we will do everything in our power to keep our team and our clients safe. Thank you for your cooperation, take care and be safe!

ONLINE GIFT CARD EMAIL TEMPLATES

The below email copy can be used to communicate your current or new Online Gift Card availability to your clients. Feel free to edit it to best suit your salon and circumstances.

EMAIL TEMPLATE #1

A note to our clients,

In these unprecedented times due to the spread of COVID-19, hair salons are among the hardest-hit businesses out there. Many salons have been forced to close completely due to social distancing protocols, our salon being one of them.

On behalf of our salon, we are making every effort to ensure that we can be fully operational and ready for you to come back when the spread of this virus slows down. To help with this, we are currently selling online gift cards! The purchase of an online gift card will majorly help our business during these slow times, as well as make the payment process for your next appointment quick and easy.

Please consider purchasing a gift card online at [ tinyurl ]

We are very grateful for your continued support, and we cannot wait to see you!

Thank you

The [BUSINESS NAME] team

EMAIL TEMPLATE #2

To our valued clients,

Due to the progressing situation with COVID-19, and after much consideration, we made the decision to close our salon until the foreseeable future. The health and safety of our staff and clients remains our highest priority. We will continue to monitor the situation and provide you updates with our current status.

During this time, we appreciate your continued support and engagement. You can continue this display your support to the [BUSINESS NAME] team by purchasing Online Gift Cards directly from our website. That’s right! Purchasing your next service now will get you an additional [ Consider adding in a free upgrade, conditioning treatment, neck trim, braid add-on]!

To purchase your gift card today, click here: [ tinyurl ]

As always, please stay safe, be kind and keep connected!

Thanks

The [BUSINESS NAME] team

EMAIL TEMPLATE #3

HI {{Customer First Name}}

We’ve been overwhelmed with the support from our amazing clients like you. In these unprecedented times caused by the spread of COVID-19, hair salons are among the hardest-hit businesses out there.

Many salons have been forced to close completely due to legal or social distancing protocols, our salon being one of them.

For those asking about the best ways to help salons during this time, we now have Online Gift Cards available on our website! Please consider purchasing an online gift card for your next service here [ tinyurl ]

We hope that you will continue to support our salon, and rebook your appointments with us in the future.

We will keep you updated as soon as we are available for appointments

Thank you

Welcome to our image library! You can use any of these email header images in your COVID-19 email communications. To save and use one of the images below, simply click the download button then right click and save the image.

Email Header Images