Great news! There will be zero downtime when we switch you to your new online booking – everything will continue to work perfectly. The look and feel will be simple and neutral and as soon as it’s live you can jump on in to personalize it by tweaking copy, adding images, and choosing your signature brand color. Here are some things you can do now to get prepared…
1) Review your logo
Your logo will look best as a square. It will be displayed against a light background in Online Booking, but make sure it also works against your Mobile Guest App background color if you use that too.
Tip: Keep all of your image file sizes, including logo, background, and feature images, small to speed up the page loading time.
2) Choose a highlight color
The highlight color is the primary color used for headings, buttons, and links. We recommend a mid-range color that contrasts well with white and black (white text should be legible on your chosen color). You will need to know what the HEX code is so that you can enter it after you have switched the new system on. If you’re not sure what a HEX color is don’t worry, you can choose a color from a color palette on screen.
3) OPTIONAL Choose a background image
The background image will sit behind the main online booking screen in full-page mode. The default background is a light grey color #F5F5F5 which looks great on its own. There is an image library below in our media kit if you’re looking for an easy, but sleek, option.
4) OPTIONAL Choose a feature image
The feature image is used on the welcome page, near your contact details. We recommend 600px wide x 300px high (or a larger image with the same size ratio). If you want more than 1 image, we recommend using a tool such as Canva to place the graphics side by side, then saving as 1 image. If you have multiple locations, you can have a different feature image for each site.
5) OPTIONAL Review your Terms and Conditions text
There are default T&Cs in our system, but you may wish to customize these to better suit your business. If a client checks the terms and conditions while booking online, they will be presented with all relevant terms and conditions depending on the features you use, in this order: Online Booking T&Cs, and Upfront Payment T&Cs.
To update your Terms and Conditions visit Console > company settings > Online Booking Global Page Content > Terms and Conditions Text field.
If you are using the Upfront Payments feature, we recommend you review those terms & conditions in the Console > Online Booking Settings > Upfront Payments settings.