Cancellation Policy Template
At [SALON], we are committed to providing all of our clients with exceptional care. When a customer cancels without giving us enough notice, it prevents us from seeing another customer.
We require that you provide us with 2 business days’ notice in the event that you need to cancel or reschedule your appointment. This gives us enough time to take another booking from our waitlist.
If you need to change or cancel your appointment please call us on [PHONE NUMBER].
If you miss an appointment which you have paid for without giving adequate notice, you may be charged part or all of your upfront payment.
By paying for an appointment online, you authorise the entire fee to be deducted from the payment method you have selected.
If the payment is unsuccessful, the appointment will not be confirmed. Please contact us to rebook, or use our online booking functionality to book again.