Shortcuts Cloud – Reporting Maintenance

Maintenance Window: Monday 8th November 7AM – 8AM AEST
Expected Outage: up to 60 mins during maintenance window
Risk: Low
Impact: None to operational use, some functionality will be queued (see below)

During the maintenance window the following is expected:

  • Marketing messages, including automatic messages, will be queued for sending once maintenance is complete
  • Cloud Reporting and Shortcuts Live Reporting dashboards may be intermittent, or slower than usual
  • New clients created during the outage will not appear via global client search until the outage is over.
  • In Fusion, if you can’t find a client, try searching by name.

Need help? search our support documents

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