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Shortcuts Classroom: How to Handle Customer Feedback

By June 16, 2020July 13th, 2021No Comments

Did you know 67% of customers make decisions based on online reviews. Positive reviews are beneficial because they improve your reputation, increase your sales, enhance ranking on search engines, and have the ability to boost profitability! With Shortcuts Spotlight, create surveys, view reviews, respond to your customers both positive and negative, and share those positive reviews on Facebook! Utilizing Spotlight will give you incredible business insights! Register for the online class today!

Spotlight Ratings & Reviews – Basics

  • Configure Spotlight for Facebook
  • Set up survey frequency
  • How to access survey responses