Let’s be honest, running a successful salon business is NO easy task. And since salons have been forced to close, there have been plenty of new challenges thrown into the mix.
As a salon manager, you have to juggle many responsibilities including employee management, finances and more. This can sometimes feel a bit overwhelming and can feel like you need to go a hundred miles an hour to get it all done. But what if it didn’t have to be so difficult?
Whether you have already reopened or reopening soon, it is more important than EVER to have effective salon management in place. After all, the way you manage your salon can help you stand out from the crowd and retain employees and clients.
From communication to organisation, here is some expert advice to help you effectively manage your salon and perfect that work/life balance. Hooray!
Communicate regularly with your employees
It will come as no surprise to hear that good communication is the foundation for effective business management. Commonly, salon management issues are caused by miscommunication, which can result in unhappy employees and poor customer service. AKA every salon owner’s worst nightmare!
But how do you actually encourage good communication? When it comes to your employees, you must establish the norms around how you communicate with them. This could be through weekly meetings, regular emails or a team Whatsapp group.
No matter which method you choose, you must be consistent and ensure that no one misses out on any important information. This will be crucial when you reopen to ensure everyone is up to speed with any new policies and procedures.
As the saying goes, communication is a two-way street, so your employees need to feel comfortable sharing any concerns, ideas or feedback with you. This will help them to feel more appreciated and motivated to do their job – win, win!
Track your employee performance
At the end of the day, the performance of your employees has a huge impact on your business. As a salon manager, you need to ensure they are achieving the standards you set.
When the days are busy and long, there simply isn’t time to keep an eye on every single employee. To take away the stress of this, our Employee Management feature does it all for you!
You’ll be able to easily monitor all aspects of their performance including retail upsell, attendance and more, making your life a whole lot easier!
Organise, organise, organise!
If your salon feels chaotic and is lacking organisation, it will likely land you in all sorts of sticky situations. There’s nothing worse than double booking your resources or running out of essential stock. So, how do you avoid this?
Being organised doesn’t have to be such a headache when you can manage everything in one place. Yes, you heard us right. Shortcuts lets you keep track of everything including stock, appointments and your clients, all in one place!
Here are some of our game-changing features that help salon owners manage their days:
- Stock Management: If you’re used to relying on guesswork when it comes to reordering stock, then it’s time for a change! Our automated Stock Management feature will tell you when you’re running low so you can replenish your stock and avoid over-ordering.
- Resource Management: In a busy salon with many different resources including service rooms and equipment, it’s essential to ensure these are managed effectively. With our Resource Management feature, you can assign resources to each appointment booked – completely hassle-free!
- Client Management: We all know that providing an exceptional guest experience is key to ensuring your clients come back. Our Client Management feature will equip your staff with everything they need to know about a client and make it easier to provide a VIP experience.
Stay on track of budget and targets
Now, we know keeping on track of your budget and targets can be a little dull, but it certainly can’t be forgotten about. It can help you answer questions like… ‘Are we overspending on products?’ or ‘Are we on track to reach our targets?’
Rather than pouring over spreadsheets for hours and hours, our handy Reporting feature lets you easily monitor your progress. It means you can stay on top of your cash flow, identify what is going well and where improvements can be made.
This makes it easier than ever to smash those targets!
Using Shortcuts Software to manage your salon
So, there we have it. Now that you know how to achieve effective salon management, how about salon software to give you a helping hand?
Shortcuts Salon Software helps you run your business, motivate and inspire your team and manage your clients more effectively. From Appointment Book to Reporting, our wide range of features will help you attract new clients and ensure they keep coming back.